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TERMS
& CONDITIONS OF CLUB CONTRACT MEMBERSHIP
QUALIFICATIONS: Subject
to approval by Concorde Health & Wellness (CHW), without regard to race,
sex, ethnic background or religion, any individual 12 years of age or older,
is eligible for membership at Concorde Health & Wellness. Membership in
the Club includes a member's right to use the Club's facilities in accordance
with these Terms and Conditions and Rules, Regulations and Club Policies which
may be amended from time to time. CONSUMERS
RIGHT TO CANCELLATION: You
may cancel this‑agreement without any penalty or further obligation
within seven (7) days from your joining date or the date the facility is
available for your use, which ever is later. Your notice of cancellation must
be in writing, signed by you, and sent to Concorde Health and Wellness.. You
must return with your notice of cancellation all agreements, documents or any
other evidence of membership in the Club. ADDITIONAL
RIGHTS TO CANCELLATION: You
may cancel this agreement for any of the following reasons. Consumer has the
right to a pro rated refund in the event that they paid a lump sum for their
membership and they cancel prematurely for one of the following reasons. I .
If, upon a medical doctors written order, you cannot physically receive
the services because of significant physical disability for a period of excess
of three (3) months. 2.
If you move your residence more than twenty‑five miles from
Concorde Health and Wellness or Concorde Therapy Group and we cannot secure
privileges at a comparable facility. 3.
If you die, your estate shall be relieved of any further obligation for
payment under the contract not then due and owing. 4.
If the services cease to be offered as stated in the agreement. MEMBERSHIP
DUES AND CHARGES: Your
membership in the Club is a one year or six month (where available)
automatically renewing agreement, payable annually or on a monthly basis.
Membership constitutes a contractual commitment to pay Club dues on a yearly
basis. Withdrawals from the Club, except for detailed reasons listed under
"Additional Rights to Cancellation", will not relieve a member from
fulfilling his/ her agreement obligation. This yearly membership agreement is
automatically renewable, without notice, each six month or year unless written
notice of intent to cancel by either party is received at least thirty (30)
days prior to the anniversary date. The notice may be filled out at the front
desk or a letter signed and sent via certified mail. Cancellations will then
become effective on the last day of the month following the month in which the
notice is submitted. Your Renewal Date is: MEMBERSHIP
CATEGORIES: Single
membership is available to any individual who qualifies for a membership to
Concorde Health & Wellness. Couple membership is available for two
individuals who are married or siblings that occupy the same residency. Family
membership consists of two adults and four children who occupy the same
residency. MEMBERSHIP
CATEGORY CHANGES: A
member in good standing may add a spouse or family member to their individual
membership at any time thus altering their membership category. However, a
change in category shall constitute an automatic yearly renewal of his/ her
membership which will alter their anniversary date accordingly. A member in
good standing may assume a new membership category by removing a spouse or
family member on their anniversary date
only. Any change in membership category will be effective on the first day
of the month following the Clubs written acknowledgment of the change in
category. Memberships are
non‑transferable CLUB
DUES AND FEES: The
Club, at its option, may increase dues from time to time. Members will be
notified at least sixty (60) days prior to any increase in Club dues. Dues
will not be adjusted during times when the Club is repairing or renovating any
of its facilities. Your membership is a six month or one year automatically
renewing contract, payable annually or monthly through Electronic Funds
Transfer (EFT) of a personal checking account and/ or major credit card. LOCKER AND
SHOWER FACILITIES: Locker and shower facilities are provided for members convenience. Locks
are not provided, and Concorde Health and Wellness will not accept
responsibility for lost or stolen articles. Locks are to be removed daily,
Concorde Health and Wellness reserves the fight to remove locks daily and
articles in the locker will be stored in lost and found. REFRESHMENTS: Complimentary coffee is available
at the Control Desk and drinking fountains are located VISITOR AND FAMILY PARTICIPATION: Education and
cooperation of family members or others who will be assisting with exercise
activities is an important part of the services provided by Concorde Health
and Wellness. Assistance by family members must be approved in advance with
the Fitness Manager. CHILD CARE/
SUPERVISION (Alliance & Hartville): Concorde Health & Wellness does provide child
care. Please see attached rules & regulations for this program. CHILD CARE/ SUPERVISION (Belden Village):
Concorde Health and Wellness does not provide child care or
PHYSICAL ACTIVITY AREAS: Exercise Equipment Areas: • Proper etiquette shall be enforced at
all times. Horseplay will not be tolerated. • Please observe the 20 minute time limit
on treadmills, and 30 minute time limit on all other cardiovascular equipment
during the Club's peak usage. Please ask staff for peak usage times • Instruction in the proper use of all
equipment is the responsibility of each member. • Proper Care and use of all equipment is
the responsibility of each member. Please clean equipment after use. • Use of equipment is at the member's
risk • Please be safe! Ask your Concorde
Health and Wellness staff for assistance.
Swimming Pool • Pool is open during Club hours only • Pool is a multi‑purpose facility
that may be used for Physical Therapy, lap swimming, water exercise classes to
name a few. Pool scheduling is subject to change. • Everyone must shower first before using
the pool. • Members swim at their own risk • Horseplay will not be tolerated • No diving allowed • Proper swimming attire required, no
cutoffs
Group Exercise Room • Members
and guests are required to wait outside the room until the next class begins. • Horseplay will no be tolerated. Proper
etiquette shall be enforced at all times • Aerobic studio A/V equipment is for the
exclusive use of Concorde Health and Wellness staff.
RULES,
REGULATIONS AND CLUB POLICIES CONCORDE
HEALTH AND WELLNESS HOLIDAY HOURS: New
Years Day: closed
Fourth of July: 8 a.m. to 12 p.m.
Christmas Eve: 8 a.m. to 12 p.m. Easter
Sunday: closed
Labor Day: 8 a.m. to 12 p.m
Christmas Day: closed Memorial
Day: 8 a.m. to 12 p.m.
Thanksgiving: closed
New Years Eve: 8 a.m. to 12 p.m. Call
the facility closest to you for the daily hours of operation: Belden Village
330.493.42 10, Alliance 330.829.2339, Hartville 330.877.3488 MEMBERSHIP
NUMBER: Each
member is issued a membership number. Members must present their membership
number at the Control Desk and be cleared by Desk personnel to gain access to
Concorde Health and Wellness. GUEST
POLICIES: A
guest must be accompanied by a member, must register and obtain a guest pass
at the Control Desk prior to using the club. All guests are required to
complete a Physical Activity Readiness Questionnaire (PAR‑Q), and an
Assumption of Risk. Arrangements for unaccompanied guests must be made in
advance with the Fitness Manager. Unregistered guests will be asked to leave
Concorde Health and Wellness immediately. Expelled or suspended members may
not come as the guest of another member. A
guest may use Concorde Health and Wellness no more than seven (7) days per
year. An out‑of‑town gust card may be issued for a period not to
exceed one (1) month. The card may be requested at the Control Desk. EMERGENCY
PROCEDURES: Should an accident occur at Concorde Health and Wellness,
immediately report it to the Control Desk or notify any staff member.
Emergency procedures will be immediately expedited. Should you or a family
member become injured while at Concorde Health and Wellness, Club staff is not
permitted to provide transportation anywhere. We reserve the right to call an
ambulance. All members are encouraged to be CPR certified. LOST
AND FOUND: Concorde
Health and Wellness is not responsible for items lost, stolen or damaged. Lost
and found item inquiries should be made through the Control Desk. Items turned
in and not claimed after thirty (30) days will be donated to local charities. TELEPHONE
MESSAGES AND OUTGOING CALLS:
If you wish to receive a message while at Concorde Health and Wellness, check
in at the Control Desk and they will be held for you. Paging in the Club is
used for emergencies only. Local outgoing calls are prohibited from Concorde
Health and Wellness phone system, however calls are subject to approval. PHYSICAL
ASSESSMENT: All
Concorde Health and Wellness members participate in a computerized physical
fitness assessment through the Performance Lab. This is a vital, value added,
service which allows the Concorde Health and Wellness staff evaluate a number
of physiological parameters including health risk factors. The information is
then used to design an individualized exercise prescription accordingly. TOWELS:
Towels are provided for use during exercise and are for the convenience of the
members, and should not be removed from the facilities. The club will hold
either a photo I.D. or keys at the front desk to secure the return of towels
to the Club. SMOKING:
Concorde
Health and Wellness is a smoke free environment for staff, members, patients,
and guests. CLOTHING
AND HYGIENE: Shirts,
shorts, sweat suites, leotards, workout tights and athletic shoes must be worn
in all areas of Concorde Health and Wellness. No turf shoes or cutoffs are
permitted. Members wearing bathing suits must have appropriate
"cover-ups" when outside the pool area. Members are asked to
be considerate of staff and other members in maintaining adequate personal
hygiene. REVISION/
CHANGES: The
membership fees, yearly dues, charges, membership Rules, Regulations and
Policies, and the Clubs Terms and Conditions are subject to change by the Club
management from time to time. Members may be notified of such changes in any
manner which Club management deems appropriate. PAYMENT
POLICIES: Members
may choose to pay for their annual or six month membership in full. The Club
will accept cash, check or major credit card in an amount equal to the full
annual value of the appropriate membership category. Members who choose to pay
for their membership monthly will be required to pay the appropriate one time
enrollment fee at the time of joining and monthly dues will be collected on the
first of each month (in advance of the month services will be delivered) through
automatic checking and/ or credit card draft. (EFT). Monthly payments delivered
in person to the Concorde Health and Wellness Control Desk prior
to the twenty‑fifth (25) of each month will negate the automatic EFT
for the following month. Fees for programs, services, and products may be paid
for at the control desk with cash, check or major credit card or may be applied
to your monthly EFT. Member agrees to pay collection costs incurred by the Club
in collecting any past due amounts, including court costs and reasonable
attorney's fees. Member also agrees to pay a $20.00 handling fee for any
declined, closed or non‑sufficient fund return. DAMAGES:
Members are
responsible for damage to Club property and/ or property of other members and
their guests caused by themselves or their guests, except that due to ordinary
wear or usage. TERMINATION
OF MEMBERSHIP: The
Club may terminate for cause any membership by mailing notice in writing to the
last address shown on the records of the club for the member being terminated.
The terminated member will be required to return promptly any Club property
currently in their possession. A terminated member will remain liable for all
dues and other indebtedness incurred until their membership anniversary date.
Use of Club facilities is available only to members in good standing and their
guests. A member in good standing is one who has no outstanding membership dues
or club charges over thirty (30) old, or has no reports of misconduct in his/
her personal file. CHANGES
TO THIS CONTRACT: The
Club's membership Application and Agreement, Rules, Regulations and Club
Policies, and Terms and Conditions of Club Membership are the entire agreement
between the Club and the member. In the event any part of these agreements are
found in court to be invalid or unenforceable, such part shall be deemed
stricken and the remainder of the documents shall remain in full force and
effect. Failure to abide by these documents may result in termination of
membership. LEAVE
OF ABSENCE: A
member may request a leave of absence from the Club by a written notice received
by the Club not less than thirty (30) days prior to the agreement anniversary
date. A leave of absence may also be granted at any time as described in
"Additional Rights to Cancellation". The leave of absence has to be in
one month increments and there are only two leave of absences granted per
calender year of a maximum of four months. If the member left the Club in good
standing, a member will be readmitted to the Club within one (1) year following
a grant of a leave of absence, if the member pays an amount equal to all monthly
dues which would have been due from the elective date of the leave of absence to
the date of readmission. Any requests for leave of absence must be received at
the front desk prior to the requested dates for leave of absence and all leave
of absences are subject to review and approval by Concorde Health and Wellness
management. INITIATION
OF SERVICE: Contracted
Concorde Health and Wellness services will begin no later than 120 days from the
date this agreement is entered into. CESSATION
OF SERVICES: In
the event that Concorde Health and Wellness relocates or closes the facility,
Concorde Health and Wellness will be obligated to find a substantially similar
facility which will assume the membership agreements with member. In the event
that Concorde Health & Wellness is unable to find a substantially similar
facility, it will provide to member a prorated refund of the monthly membership
fee paid by member. If you have a question regarding the current rules, please complete the form below. Include an e-mail address or a telephone number to receive a response. Response Form: |
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